MOST FREQUENTLY ASKED QUESTIONS
If you do not see your question in the list below, please email us or
contact us at 866-846-87081. Do you have directions on using your product software?
Yes, please download Photo Book & Product Building Tips.
2. What are the system requirements?
The software will run on any recent 600Mhz or faster PC with at least 512MB of RAM, Windows 2000, XP or Vista, with Internet Explorer 5.5 or higher, and a high-bandwidth Internet connection.
3. What is the software?
The software is a small and easy to install Web Browser plug-in, which provides easy product creation and editing features, along with elegant page layouts and graphic effects not available anywhere else. It also performs instant real-time 3D previews of your products with your photos ans provides a powerful set of integrated photo editing tools, and it also automatically handles all file uploads when ordering a product.
4. Is it safe to install the software?
Yes! The software is digitally signed so you know it's coming from us. And the software doesn't gather any information about you except what is necessary for its operation. It is our policy not to distribute any customer information to third parties.
5. How do I remove the software?
To remove the software, follow these steps:
-Open the Windows Control Panel (From the Start Menu)
-Select Add and Remove Programs
-Select the RocketLife item in the software list
-Click the Remove option to the right
–Follow the remove program prompts
To install the software again, simply return to the product catalog, and the software installation prompt will appear.6. What is Rocketlife?
Rocketlife is the name of the product building software ItzDone utilizes.